Jamie Oliver

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#1 Sun 26 May 13 6:39am

Maree

Forum super champ
From Newcastle, Australia
Member since Sat 10 Mar 07

Jamie Magazine (Digital version) Help Required

Hi everyone, I downloaded the latest issue (the annual Italian) when it became available last week. Went to open it and got the message that I had to download an updated version of the app from the App Store.

I went to the App Store and tried every permutation I could think of to update the app so I could open my magazine but without luck. Am *even* vaguer than usual ATM (have a head cold) so can someone point me in the right direction, please?

Used the "Contact Us" option at the magazine but haven't received a reply. Past experience is that it usually takes a few weeks to hear from the magazine team.

Any help much appreciated smile.


"Cook with love and laughter ..."
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#2 Tue 28 May 13 2:25pm

Maree

Forum super champ
From Newcastle, Australia
Member since Sat 10 Mar 07

Re: Jamie Magazine (Digital version) Help Required

Sorry, all. Am bumping this in the hope that Merlin sees it.


"Cook with love and laughter ..."
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#3 Fri 28 Jun 13 3:51am

Kiwi Kris

Forum champ
From New Zealand
Member since Sun 09 Jan 05

Re: Jamie Magazine (Digital version) Help Required

*Bump!*

Hi Maree! Thought I'd bump your thread to-the-top of the forum this arvo too! Hopefully, Merlin, will see your question today (friday) before the weekend!   crossed

Hope all is well over in OZ?! Enjoy your friday & weekend too! I can't stay sorry got a busy afternoon of errands + chores!

Take care! wave

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#4 Fri 28 Jun 13 11:59am

Merlin

Member
Occupation Editorial assistant/general online chap
From London
Member since Wed 24 Oct 12

Re: Jamie Magazine (Digital version) Help Required

Hi Maree,

Apologies, I will pass this on to the magazine team now.

Just an FYI - it's far more effective to email us directly about stuff like this as it's so easy for things to get lost in the forums due to the fact that we can't keep an eye on it 100% of the time.

Cheers,
Merlin

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#5 Sat 29 Jun 13 12:08am

Maree

Forum super champ
From Newcastle, Australia
Member since Sat 10 Mar 07

Re: Jamie Magazine (Digital version) Help Required

Hi Merlin, I emailed the magazine people when the problem arose (twice). I have yet to hear from them.

I was hoping a fellow forumer could help.

Didn't like to hassle you by emailing. I will next time wink.


"Cook with love and laughter ..."
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#6 Thu 04 Jul 13 3:11am

Maree

Forum super champ
From Newcastle, Australia
Member since Sat 10 Mar 07

Re: Jamie Magazine (Digital version) Help Required

Sorry, Kris. I've just seen your post.

Thank you so much! smile.


"Cook with love and laughter ..."
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#7 Thu 04 Jul 13 12:42pm

Kiwi Kris

Forum champ
From New Zealand
Member since Sun 09 Jan 05

Re: Jamie Magazine (Digital version) Help Required

Maree! No worries my lovely & you're most welcome!  kiss

We have got the "little family" staying over tonite - they are all in bed now, so, thought I'd pop on here quickly before I went to dream-land too!

Enjoy your evening, Maree & Everyone or your morning in the U.K.!  wink

Cheerio! wave

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