Frequently Asked Questions

Your online booking system is showing the restaurant is fully booked for when I want to come in. Can I go on a waiting list?

Although all the tables available online can be fully booked, we still keep a number of tables available for people walking into the restaurant. While we cannot guarantee their availability or the waiting time, please do come along!

I want to make a booking for a large party of people. What do I need to do? Do you do a set menu for groups?

For groups larger than 16 please use the online booking form and your request will be handled directly by the restaurant. If you would prefer a set menu, the restaurant you are planning to visit will be happy to discuss the options with you.

It’s my parent’s anniversary and they love Jamie’s Italian. I’d love to treat them to a meal. Do you sell gift vouchers?

Yes, we sell gift vouchers in all our restaurants. They come in £10 denominations and they are valid in any UK restaurant. Vouchers will also be available to buy online soon.

Is there a dress code at the restaurant?

No, there isn’t a dress code. All our restaurants are relaxed and informal.

Does Jamie’s Italian cater for people with specific dietary requirements?

We are happy to help with any dietary requirements and will find a tasty solution in our restaurants for most requests. Please do feel free to call us before your visit to discuss or speak to your waiter when you arrive.

There’s a Jamie’s Italian opening in my home town. How do I get a table for the opening night party?

We put a lot of effort into training our staff and testing every dish before we open a new restaurant to the public. Once we are confident that the team is ready to deliver the best service and our food reaches the highest standards, we open the doors for "business as usual"? rather than hosting a party.

I have young children and want to bring them for lunch. Do you have a kids' menu?

You’ll find the kids’ menu here on the menu page. We welcome children in all our restaurants and Jamie’s put together some great dishes for them. There are also high chairs for smaller children, plus colouring sheets, crayons and lots to look at to keep them entertained.

Do you support charities and local organisations?

Our nominated charity is Jamie Oliver’s Better Food Foundation and they receive the majority of our support. Wherever possible we do support local charitable events that we feel are relevant to our business and local community. Regrettably we are unable to support every charity that asks for our help. You can learn more about the Better Food Foundation at www.jamieoliver.com/foundation

Do you have disabled access at your restaurants?

All our restaurants have facilities to ensure that we can look after disabled guests in a safe and considerate way. Please contact the restaurant directly if you wish to discuss any specific requirements before your visit and we will do our best to accommodate you.

THERE'S A JAMIE'S ITALIAN OPENING IN MY HOME TOWN. HOW DO I GET A TABLE FOR THE OPENING NIGHT PARTY?

We put a lot of effort into training our staff and testing every dish before we open a new restaurant to the public. Once we are confident that the team is ready to deliver the best service and our food reaches the highest standards, we open the doors for "business as usual" rather than hosting a party.