
THE J-FACTOR
19.07.2010
Many people work to afford life's pleasures. Since graduating from university and spending the past 3 months training as a waitress at Jamie's Italian in Kingston on Thames I've discovered a place where work is pleasure. And what a delicious journey it has been so far.....
After the training week where I devoured the details of our menu and sampled a selection of our famous favourites, my mind and appetite felt equally full to burst! My trainer Frank shared every story behind the Jamie's experience, from Mike the Woodman how carves our boards, to why our Labelle Rouge chickens taste 'happy', (however, the story that Carta di Musica is so-called because of its round resemblance to DJ decks was maybe a hint of poetic license?!
Perhaps the peak of training was the summer menu cook off, hosted by Gennaro himself who breathes life into the dishes with stories of his childhood around the Amalfi coast. There was a vibrant atmosphere of inclusion and enjoyment; every waiter tasting the new dishes so that our effortlessly effusive descriptions of the menu are as authentic, fresh and organic as the food itself. How many other jobs require an amazing 10-course meal as part of the vocational training programme?!
However, just as the Itailans know how to work as hard as they play, working at Jamie's isn't always long leisurely lunches! Admittedly, the busiest shifts initially felt like stepping into a tornado - a flurry of intensity with chef shouting "service!" as you weave through the heat, balancing bowls, frantically trying to stay on top of your tables all the while appearing calm, charismatic and, you pray, competent! Yet while it's undeniable that the role sometimes demands every ounce of energy you can summon, it all comes flooding back when you see the genuine joy the experience has brought the customers, especially when they write in and thank you personally.
Above all, we work and play together: supporting each other, communicating effectively and having ridiculous fun (usually all in one!) I'd noticed the warmth and vivacity of the team at Kingston when I'd eaten here before but behind the scenes you realise none of it is a show, they truly have as much of a blast as every customer that leaves our doors. Maybe there's something in the pasta?!
It's that buzz, the special ingredient, the reason you end a shift still laughing and come back for second helpings the next day.
Emma Jones, Waitress, Jamie's Italian, Kingston
NEWS ARCHIVE
*20.01.2012 PRIVATE DINING IN JAMIE'S ITALIAN, MANCHESTER*03.01.2012 PORTSMOUTH SCOOP LOCAL AWARD
*09.12.2011 NEW YEAR, NEW OPENINGS!
*23.11.2011 GM AND HEAD CHEF TRIP TO TUSCANY
*02.11.2011 BATH BOYS SIGN UP FOR MOVEMBER
*17.10.2011 AUTUMN MENU 2011
*06.10.2011 BUON NATALE!
*05.10.2011 STAFF TRIP TO RUNGIES MARKET, PARIS
*11.08.2011 VOTE FOR LIVERPOOL
*02.08.2011 FIND A FISH DISH
*29.07.2011 'LET'S GET COOKING'!
*15.07.2011 JAMIE'S ITALIAN WORLD CUP FINAL
*16.05.2011 DEMO DAY
*15.03.2011 SHAKEN AND STIRRED
*25.02.2011 GARY GOES BACK TO SCHOOL!
*18.02.2011 COMPLIMENTS TO THE CHEF!
*06.12.2010 AND THE WINNER IS.......
*17.11.2010 NOW IT'S NOTTINGHAM!
*03.11.2010 PASTA PASSION!
*29.09.2010 JAMIE'S ITALIAN CURED MEATS
*29.09.2010 TRIPS, GLORIOUS TRIPS...
*08.07.2010 TUTTI FRUTTI!
*01.07.2010 INDUSTRY OSCARS!
*20.05.2010 NEW SEASONAL MENU!
*21.04.2010 LA CASA E DOVE SI TROVA IL CUORE (HOME IS WHERE THE HEART IS)
*24.03.2010 BEAUTIFUL CAMBRIDGE!
*01.03.2010 ROB'S MARATHON SHIFT!
*18.12.2009 SHOW US YA' T SHIRT!
*25.11.2009 IECHYD DA!
*05.11.2009 THE HAPPY BOAR!
*28.10.2009 ROUND AND ABOUT IN GUILDFORD!
*07.08.2009 WE'VE HIT LONDON!
*25.06.2009 HEART AND SOUL
*24.06.2009 GROWING UP
*10.06.2009 LEARNING THE GENNARO WAY! SPRING / SUMMER MENU 09
*15.03.2009 BRIGHTON ROCKS!






