Fri 06 Nov 2009 @ 16:32
Danny McCubbin
The new
Jamie’s Italian opens in Cardiff November 16th at the St David’s 2 shopping centre in The Hayes. This is the first restaurant in Wales and spanning two floors the restaurant will have the capacity for 190 covers. It will feature a stunning wrought iron and stainless steel bar and an anti pasta counter centrepiece. On the wall next to the stairs up to the mezzanine level a graffiti artist has spray painted a glorious red Welsh dragon.
The management team is spearheaded by Tom James who joined as General Manager in Bath last year and has come home to his roots (he’s a Cardiff boy) to be General Manager in Cardiff. The Jamie’s Italian team are very excited to be in Wales and Cardiff is a fantastic city – full of history yet vibrant, cosmopolitan and definitely fun.
Sarah Stephenson, Recruitment and Communications for Jamie’s Italian, shares her insight on what is involved with training when new members of the team come on board.
“The first 2 days of staff training for any brand new Jamie’s Italian are vitally important and ‘LOADSA’ fun! It’s all about team building, sharing knowledge and letting everyone get to grips with what really makes Jamie’s Italian tick,” says Sarah.
Day 1
Manager Introductions. The managers and openings team introduce themselves. It’s no run of the mill intro either. Louise Ludlam, Talent Manager, tells the story of when she was bitten by a chimpanzee and Jules Hunt, Executive Chef, slightly ‘bends’ the truth about a pike bite he got on a fishing trip once. One manager shared the fact that she’d kissed Richard Branson, one had de-horned and castrated a goat and one had waltzed with Ronnie Corbett. Once these memorable introductions are over and all the new recruits are wondering what on earth it is they’ve let themselves in for the Godfather theme tune starts and in comes Gennaro Contaldo.
He needs no introduction! A long term friend of Jamie Oliver, Gennaro is a talented chef himself and has been closely involved in the development of Jamie’s Italian. He talks about happy eggs and shows everyone how to make pasta and he makes sure that everyone truly understands that the most important ingredient in food is love.
Our butcher, Pat Hurlihy, from Russell Hume brings in a selection of animals and does a fantastic demonstration of where all the cuts of meat come from. We even get to try some lamb carpaccio straight off the knife with nothing but a splash of orange juice for seasoning.
Creativity is the name of the game, as this exercise ends the first day of training. Everyone gets to extrude a handful of fresh pasta to take home. They’re given strict instructions about their homework – come up with the best use of the pasta to win a bottle of bubbly.
DAY 2
Pasta challenge results . This has previously been a pretty hotly contested battle and with Gennaro judging anything can happen (and usually does!). In the past, uses for the pasta have included ‘Rasta pasta man’ (a kind of Rastafarian action man), an Amy Winehouse style wig, all sorts of jewellery and even a short animated film (I kid you not). Unfortunately the winner tends to be the person sitting nearest to Gennaro and is NEVER the one who’s asked about a) gluten free pasta or b) vegetarianism.
Fifteen. Our Jamie’s Italian teams always get asked hundreds of questions about Fifteen so Robin Souter comes in and tells them all about it. Robin is one of the floor managers at Fifteen and is head of training for any new starter. Normally we get somebody wanting a transfer to Fifteen Melbourne at this point!
Desserts and Anti Pasti. Jules, Gennaro and Marcos Georgiou, Senior Head Chef, take over and everyone gets their first taste of Jamie’s Italian desserts and everything they ever needed to know about cured meat but were afraid to ask.
Martin the Veg man. Martin Levy works for Fresh Direct (Gourmet Fresh Direct) which is the company which supplies our fruit and veg. They also supply the armed forces, Harrods and they supplied produce for the G8 summit dinner which Jamie cooked for this summer. Martin sets out a wonderful spread of the most weird and wonderful veg known to man including ‘Brollyflower’ (a cross between cauliflower and broccoli!) and the highlight is the tasting of Szechuan pepper buds. The idea is to let everyone experience just how crazy food can be and what sensory tricks it can play on you! Everyone eats one at the same time and experiences a tingling followed by frothing of the mouth and a rush of saliva. After that the mouth goes “as dry as a camel’s arse” (Jules’ exact description) then you’re hit by a bout of severe dribbling and mouth numbness. Nice.
THE GRAND FINALE
Quiz show. This is a chance for the Managers to really let their imagination and creativity run riot! Launched at the second opening in Bath (to great acclaim) everyone’s put into teams and the knowledge gained in the past two days are put to test. We’ve had The X factor, The Generation Game, ‘I should have been Italian get me out of here’ (complete with gorilla suits, cavewomen and a giant crocodile) and the Cardiff team have threatened to stage a Challenge Anneka style interactive treasure hunt involving high footfall venues in the city, bad taste lycra trousers and fake moustaches. Watch this space! The quiz shows culminate, traditionally, with a Panacottaroff (it’s a round of the quickest non-handed panacotta eating not a Russian dance) and a round which involves a 30 second impression of Jamie. (The words ‘Pukka’, ‘Bish Bash Bosh’ and ‘Bruv’ feature strongly, oddly enough).
It’s a belly laugh finish to a fantastic two days and everyone who has been hired feels transformed from strangers into a team. Now the hard work begins. We look forward to hosting you down at the restaurant soon!
About the author: Danny McCubbin is the website editor for JamieOliver.com
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comments
In contrast the meal that we had on Friday evening at Jamies's was at best ordinary and at worst evidence that Jamie Oliver is trading on his name and name only. If Jamie serves food like this in London I doubt his restaurant would last a week.
Again, in contrast, we had lunch at a cafe called The Plan in one of Cardiff's arcades. That was better value for money in every respect than the so called Italian that we had at Jamies.
I won't be eating at Jamie's again. My wife's risotto was over salty and my steak could have been bought anywhere. There was nothing special about it. The whole point is that we went to this restaurant expectuing to be wowed because it is 'Jamie's'. There was no wow factor and I think Jamie has forgotten all those lessons he told us that he has learned during his TV series set in Italy.
I have eaten in many simple Italian village cafes and I have rarely, if ever, not been wowed so I think it is disrepsectful to the tradition of Italian cooking to claim that the food we were served on Friday night is anything near to being Italian.
I suggest that Jamie sends his chefs on holiday to Italy and to only eat in village cafes and to take notes and learn! Of course it may be that he isn't interested so long as the less discerning think that what they are eating in Jamies Italian is anything like Italian.
This is the first time I have visited your resturant and I was very impressed with the quality of the food and the friendliness and efficiency of the staff. No doubt I'll be returning soon. If you've not yet tried this resturant then please give it a go (sit near the kitchen area if you can, it just like a scene from hells kitchen and riveting to watch as you sip your wine!)
I think we need to send Gordon in to sort this place out
Very poor show for such "A Showman"
From what I could see, the people who were happy enough to queue were studenty types (Nothing derogotory meant), so how do older people get to eat there? We decided to go for a drink and come back but a local bar man told me it was like a factory in there. 12 mins from ordering your main course to eating it.
Hmmmmm! I guess I'll never know as I won't be going back.
Over crowded or Bustling? - Staff Friendly or Annoying? - Trendy or Pretentious? - Food Great or Average? - Expensive or Reasonable?
Guess the answers are largely dictated by our expectations? Personally I shall not rush back, there must be better Italian food in Cardiff !
For the total cost of over £42.00 it was far too expensive. Sorry it's a thumbs down.
very very impressed !!!
One of our friends was ill afterwards. We later found out that other people had been ill as well.
When we informed the restaurant their response was also disappointing
It was an experience a bit like school dinners.
Jamie you need to do better!!
I want to bring my husband to your new Cardiff restaurant for a January birthday meal as a joint celebration for his birthday but also because he has made a fantastic recovery from testicular cancer and has been such a great inspiration to me and lots of other people. I can't seem to find the contact number - also do you still do gift vouchers for your restaurants?
Many thanks
Kayla
Russ in Cardiff.
the best meal i have ever tasted whell werth the money
goergoes..
Please let me know your tel. #, so we may enjoy your special cooking!!! Thank you,
all the way from Canada....please....let us know....
Thanks
You've come to a city which already has a number of really excellent Italian Restaurants. Competetion is already fierce and it's good to see another one join the list.
My husband and I visited Cardiff on Tuesday and had a t Jamie's Italian and it looks amazing, also had a look at the menu - can't wait to try it. Good luck Jamie from two Welsh Wrinklies xxxx
This adds to the prestige of the city and is a welcome addition.
Good luck and best wishes for success from a vegetarian.
cant wait to dine here bet the food is pukka...