Recipease | Jamie Oliver

Below are answers to some questions that have been asked about Recipease. Hopefully the answers will give you the information you were looking for. If not, please do not hesitate to contact your local shop for information, they will be more than happy to help.

Please note, if you wish to receive a refund, we now require at least 48 hours notice if cancelling an Easy to Learn booking.


Where can I send feedback?
We would love to hear what you think about Recipease. Please email all feedback to feedback@recipease.com

Where can I purchase a gift certificate for a friend?

How late can I book an Easy to Learn lesson?

You can book up to 24 hours before the start time. Of course this is dependent upon the space availability for the lesson. 

How far in advance can I book the Easy to Learn Lessons?

You can book up to a month in advance for Easy to Learn. Our bookings calendar shows the current and following months' sessions.


Am I able to book a whole Easy to Learn lesson for a single group?

Yes you are able to book an entire session for a single group online. Click here for details.

What do I have to bring with me?

The only thing that you need to bring is the print out of your order confirmation. Other than that, just bring yourself. We do provide lockers for your personal belongings. However, please try to limit the amount and value of your personal items as space is limited and we are not able to take any responsibility for your personal property.

What do I have to wear?

We provide you with an apron to protect your clothes, although we recommend that you attend the sessions and lessons in practical clothing. Gloves are also available should you wish to wear them.

Can I bring my children with me?

You can definitely bring your kids with you and encourage them to get involved in Easy to Learn lessons, though they must be supervised by a parent or a guardian at all times. Please have a look at our terms and conditions for further information or contact your local shop.

To take part in an Easy to Learn lesson children have to be at least 12 years of age and accompanied by an adult. However, Jamie is always keen to get kids involved in cooking as much as possible, so we will run special kids lessons on occasions during each month. Please check the website for details.

How often do the Easy to Learn lessons change?

The Easy to Learn lessons change on a regular basis. Each lesson is usually run on a different day each week, so if you can’t make a lesson on a certain weekday, don’t worry, it will be available on a different day in the upcoming weeks.

How do I pay?

Easy to Learn is pre-paid and payment is taken during the online booking process. You can pay with any major credit or debit card.

How do I cancel?

If you want to cancel an Easy to Learn cooking lesson we ask that you contact our customer service team at least 48 hours before you were due to attend the event to receive a full refund. Unfortunately we can not offer a refund after this time. For any cancellations please call 0845 279 7272 (Monday to Friday, 8am - 6pm)

Can I change the date of my Easy to Learn lesson once it has been placed?

If you would like to change any details for your Easy to Learn lesson, you will first need to cancel your session, then re-book your new session. You will receive a full refund from this cancellation, if cancelled with more than 48 hours notice. To make a cancellation, please contact our customer services on 0845279 7272 (Monday to Friday, 8am - 6pm) at least 48 hours before you were due to attend.

Does your Easy to Go menu change?

Our menu changes reguarly so we can offer you the best seasonal meals and ingredients available at the time. However, we are sure that there will be some real favourites and these will remain on the menu for you to enjoy.

What are the portion sizes of the meals?

The Easy to Go meals come in single, double and family sizes, and in true Jamie style each portion is a hearty size. However, not all of the meals are available in every size, so please check our menu for details.

How long will the food last once I have taken it home?

The shelf life varies for each meal due to the ingredients. Please see our menu for details on each meal. You'll also find this information on the packaging.

Can I freeze the dishes that I prepare, or buy from your Easy to Go range?

Some meals can be frozen, while others can only be refrigerated due to their ingredients. Please see our menu for details.

Are your ingredients all natural?

For us, with great food comes great responsibility. Ingredients don’t just have to taste amazing, they have to be responsibly sourced, then delivered to our shops in a way that we can all feel good about. We have sourced all of our high quality ingredients very carefully and are working with like-minded suppliers to bring you beautiful food. Our food is free from nasties and artificial additives.

Do you offer vegetarian meals?

We do offer vegetarian meals. Those that are suitable are marked with a ‘V’ on our menu.

Do you cater to people with allergies?

We try our best to offer a menu that can be enjoyed by all. Please check each meal and the respective allergy icons and ingredient information on the menu to see if it is suitable for you. Please note that ingredients may have been manufactured on shared equipment with wheat, dairy, eggs, nuts, fish, soya and shellfish and other allergens - check the packaging for details. Please call the shop for help with any food allergies.

Are there cooking instructions for when I get home?

All of the cooking instructions are on the packaging of the meals as well as being on the website, so you’ll always be able to find them easily.

What are your opening and closing times?

Please see your shop’s location page for details on the opening and closing times.

Are you open on bank holidays?

We are open on the majority of bank holidays, however, do check your shop's location page for details.

Is your packaging eco-friendly?

We’re working hard to ensure our packaging has the lowest possible impact on the environment. All of our trays, boxes, bags, outer sleeves and baking paper come from sustainable sources and are fully recyclable and compostable. All of our large clear food pots are made from renewable plant materials - currently a corn bi-product and are biodegradable and compostable. However, we do still have more work to do. Currently we're striving to source a sustainable and recyclable alternative to cling film and the lids that we currently use to seal our trays, so if you think you can help please get in touch with us as we’d love to hear from you so we can improve on this (please send all your ideas to feedback@recipease.com).