HELP

We hope you will find the answer to your question below. Due to the Covid-19 pandemic we are dealing with a very high volume of enquiries at this moment and we endeavour to get back to you as soon as we can. Please allow a little longer for responses during this time.

FAQs

Does Jamie offer personal messages or can he attend my event?

Due to the very high volume of requests for Jamie invites/messages/signings, we are unable to fulfil these types of requests.

Can I get a book signed by Jamie?

Due to the very high volume of requests for personal book signings, Jamie sadly cannot fulfil these type of requests. However, do keep an eye on our social media channels for your chance to buy or win signed copies during promotions.

Can I use photographs of Jamie or that are featured in his books?

We do not authorise the commercial use of individual photographs of Jamie, or his recipes. If you have a query for our PR team, please fill in the form on our contact us page and write ‘PR REQUEST’ in the subject line of your email.

I would love to work with the Jamie Oliver Group, how do I apply?

Please visit our careers page: jamieolivergroup.com/careers. Due to GDPR restrictions we cannot accept CVs or job applications through our contact page.

Does Jamie Oliver HQ offer work experience?

We don’t offer regular work experience placements, however occasional internships or placements do come up, and will be advertised on our careers site: jamieolivergroup.com/careers

Can I book a cooking class with Jamie?

Jamie very rarely teaches these days, but you can book a class at The Jamie Oliver Cookery School or at one of the Ministry of Food centres across the UK, and learn the kitchen skills he thinks are important.

Could Jamie please donate something to our raffle prize?

Unfortunately, due to the high number of requests Jamie receives for donations, we are unable to donate prizes to raffles or events.

Please could Jamie share some career advice on getting my book out there?

For advice on how to get your book published, please visit: penguinrandomhouse.co.uk/work-with-us/authors/

You can also find useful guides on the Society of Authors website: societyofauthors.org/Advice/Guides

I'm studying, please can Jamie help answer some questions for my project?

We receive lots of requests asking for Jamie’s help with school, college and university projects, all of which he would love to answer, but just doesn’t have the time. To find out more about Jamie and his various businesses and projects, please visit jamieolivergroup.com/our-brand.

Does Jamie have any advice for someone who wants to become a chef?

For all you wannabe chefs out there, Jamie has some brilliant advice on how to get your foot in the door and make those dreams a reality:

If you’re just starting out and you want a weekend job, try looking for work in a restaurant, pub, fishmonger’s, bakers, butcher’s or on a fruit & veg stall. All of these are really valid ways to learn about food. Then, as the years go by, try and move on to something different or to a more challenging restaurant.

Having gathered a bit of industry experience, or something similar, you now have three options to consider, none of which are necessarily the right answer:

1. Go straight into a professional job. Jump in at the deep end with possibly not enough skills, but be bold enough to carry it off. And learn on the job – get on-the-job training. This is quite common these days.

2. Go to the best local catering college and do a two- or three-year course that gives you an insight into the science of cooking, culinary language, front-of-house, management, and the accounting sides of the business. That’s what I did and I enjoyed it, although I did find that it lacked the real vibe of the kitchen. I found that working in restaurants over the holidays and at the weekends gave me a really good balance.

3. I’ve always thought arranging to do day-release over two or three years at a good local college is a really good idea. It means you can get a full-time job, which challenges, inspires and pays you; and with your employer’s support you can go to college one day a week.

There’s nothing you can’t achieve with hard work, passion and a real commitment to cooking. Read as many books as you can get your hands on, and try to work in other countries for authenticity, if you can. I also used to save up and go out for a posh meal with my fellow chefs every five weeks for education.

Food and cooking is one of the most exciting, dynamic industries on the planet and it often employs some of the most brilliant people. I know the industry still has a reputation for terrible money and hours, but things are really changing – yes, you might not make huge money right at the beginning, but these days if you run a small artisan outfit you can make a lovely living out of it. The sky’s the limit!

So, get stuck in, get cooking and good luck!

How do I book a class at the Jamie Oliver Cookery School?

Visit the Jamie Oliver Cookery School website and choose from a selection of online or in person classes.

Recipe FAQs

Is the nutritional info per serving or per recipe?

All nutritional analysis of our recipes is per portion. So, for example, if the recipe serves 4, the values provided will be for ¼ of the total recipe.

Nutritional information for individual recipes can be found on each recipe page.

We provide all info in our disclaimer on how we analyse recipes:
jamieoliver.com/nutrition/disclaimer/

Are oven temperatures in Jamie's books for fan or electric ovens?

Our recipes are all tested in and written for fan-assisted ovens. You can find temperature conversions for conventional ovens, Fahrenheit and gas marks online.

Do you offer US Measurements on the site?

This isn’t something we’re currently able to support on the site but is something we’re exploring with our development team.

Do you have any guidance for people with diabetes?

The dietary guidance for those with diabetes is to follow a healthy and balanced diet. Please read our 10 easy healthy eating tips or visit our nutrition page for lots of other supporting information and recipes.

For more information on living with diabetes, please visit diabetes.org.uk

Do you have any recipe inspiration for cooking for 1?

For brilliant inspiration for cooking for one, check out our collections below:
Easy recipes for one
One-pan wonders
Quick & healthy meals

Can I use Jamie's recipes on my website/blog, in my newsletter/book or in my business?

We are unable to authorise the use of Jamie’s recipes on third-party websites. If you have a query for our PR team, please fill in the form on our Contact Us page: jamieoliver.com/contact and write ‘PR REQUEST’ in the subject line of your email.

WEBSITE FAQs

How do I save a recipe?

To save a recipe you’ll need to create, or log in, to your jamieoliver.com account.
Once you’re logged in, you will be able to save recipes using the ‘save’ button under the recipe image. You’ll find your saved recipes in the ‘my profile’ dropdown.

Please note, you need to accept the relevant cookies to enable this service. You can update your cookie settings here. Make sure that cookies are switched on for the purpose of store and/or access information on a device. Then scroll to the bottom, save preferences and exit.

How do I change the email address associated with my JamieOliver.com account?

To change your email address, you’ll need to set up a new jamieoliver.com account using your new email address, and then delete your old account.

If you have an existing paid-for meal plan, please contact the Jamie Oliver website team here, under Books & Media, jamieoliver.com

What should I do if I see an inappropriate ad on the site?

Please use the close button in the top right-hand corner of the ad and follow the instructions to report the ad. This will send a notification to our ad provider.

You can also report any inappropriate ads to the Jamie Oliver website team here, under Books & Media, jamieoliver.com. If possible, please send a screenshot of the ad, along with the time and date you saw the ad to the team and they’ll be in touch if they need any further information.

Jamie Oliver App

For any queries relating to Jamie Oliver’s Recipes app, please contact the Jamie Oliver website team here under Books & Media, jamieoliver.com

Terms & Conditions

For any queries related to your use of our website or our social media pages, please see our Terms of Use.

LEGAL FAQs

What should I do if I come across a scam/fake Jamie Oliver account?

Jamie’s verified Facebook, Twitter, Instagram and TikTok handles are:

https://twitter.com/jamieoliver
https://www.facebook.com/jamieoliver
https://www.instagram.com/jamieoliver
https://www.tiktok.com/@jamieoliver

Unfortunately imposter accounts do pop up now and then, so please be careful if someone contacts you pretending to be Jamie or from his business. If a message is not from one of these verified accounts, please ignore it and report it to the relevant social media platform.

Data protection

For any queries related to your personal information and data protection, please see our privacy policy.

Data removal request

To make a data removal request, please contact the Data protection team here, under Data protection.

Terms & Conditions

For any queries related to your use of our website or our social media pages, please see our Terms of Use.

Product FAQs

For all kitchen product and food product queries, please contact the manufacturer directly. A list of contacts can be found below:

Tefal

For Pots & Pans with a Jamie Oliver by Tefal logo – please visit Tefal’s Contact Us page to contact the customer service team in your country.

Bakeware

For bakeware and knife sets, please send all enquiries to cust.serv@dkbrands.co.uk

Viva Foods

For pasta sauces, pestos, oils/vinegars, antipasti and dried pasta, please contact info@vivafoods.uk.com

Tesco/Chefbrand

For our Chefbrand product range in Tesco, which includes filled pastas, gnocchis and fresh pasta sauces, please contact customerservice@chefbrand.co.uk

Shell

Please contact us here, under Products (Cookware, Homeware Food), Jamie Oliver Food & Non-food products.

Fiddes Payne

For seasonings and ready-to-eat rice & grain pouches, please contact Fiddes Payne Ltd at www.fiddespayne.co.uk

Frozen/Iglo

For our frozen ready meal range, please go to www.iglo.at

Other

For any other of our products, or if you are unable to identify the manufacturer, please complete the contact form and we will get back to you.

RESTAURANT FAQs

I have a voucher I didn't use before Jamie Oliver Restaurants closed, please can you help?

Unfortunately, as our UK restaurant estate went into administration in 2019, it is not possible for us to offer any alternative to the voucher you received (as per the terms and conditions at time of purchase). We are sorry if you were unable to use your voucher before your local restaurant closed.

Can I book a table at a Jamie Oliver Restaurant?

Please visit your local Jamie’s Italian or Jamie Oliver Pizzeria website to book a table at your nearest restaurant. Please note some opening information may vary due to the Covid-19 pandemic.

Campaigning FAQs

BiteBack 2030?

Interested in food and child health? Jamie recently co-founded a charity called Bite Back 2030. Watch our 2020 highlights here https://youtu.be/6Y7Sp989Vs4. You can find out more, including how you can get involved, at https://biteback2030.com/.

Jamie's Ministry of Food

Visit Jamie’s Ministry of Food for information about the community cookery classes held in centres across the UK and Australia.

If you cannot find the answer to your question in the list above then please contact us here.